CPW Statement on Nestlé Gold Honey Flakes Quality Issue

    CPW Statement on Nestlé Gold Honey Flakes Quality Issue

    We take the quality and safety of our products very seriously. With our consumers’ welfare in mind, we have initiated a voluntary and limited recall of two batches of Nestlé Gold Honey Flakes cereal products that may contain small pieces of plastic. Nestlé Gold Honey Flakes products with different batch codes are not covered by the recall. 

    Batch codes can be found on the product packaging.

    Batch codes


    The products affected are those with the following batch codes and expiry dates:

    • NESTLÉ GOLD HONEY Flakes 220g Batch 12220631DE with expiry date 10 August 2022
    • NESTLÉ GOLD HONEY Flakes 370g Batch 12230631DF with expiry date 11 August 2022

    We know our consumers expect the highest quality of products from us and so this action is being taken with their welfare in mind. We have identified the source of the concern and have already fixed it.

    No untoward events have been reported to us. Consumers who may have purchased the products with the above-listed batch codes should not consume them but instead contact our Consumer Care hotline 02-8898-0061, open from Monday to Sunday, 6:00am-10:00pm. 

    We sincerely apologize for any inconvenience this may cause our consumers.


    Do Nestlé products in emerging countries have more salt than products in developed/developing countries?

    For the last 15 years we’ve been working to reduce the sodium (which is the major component of salt) in our breakfast cereals across the world because we want to keep making them more nutritious. Achieving consistency in all products, in all countries, takes time - so some may have more sodium than others. Our aim is for all our cereals – globally – to have the same reduced levels of sodium, with a target of less than 135mg per serving in all our children's products.

    What are the health and nutritional benefits of Nestlé Gluten Free Corn Flakes?

    As well as being a healthy choice for people who want to reduce the amount of gluten in their diet, or have coeliac disease or a gluten intolerance, Gluten Free Corn Flakes are fortified with B-vitamins, folic acid and iron

    How can I find foods made with whole grain?

    Two things to remember: • Look for food labels where the word 'whole' appears in front of the name of the grain, like “whole wheat” or “wholemeal bread”. • For foods with more than one ingredient, make sure whole grain is listed towards the top of the ingredients list. The further up the list it is, the more whole grain has been used in the recipe. And look out for the percentage of whole grain. You should find this in the ingredients list too. It’s easy to know if a Nestlé breakfast cereal is made with whole grain: just look out for the Green Banner and whole grain tick on top of the box.

    I’ve heard a low GI diet can help me lose weight. Is this true?

    It’s too early to say. The science in this area is still emerging. There is evidence that low GI foods take longer to digest and help you feel satisfied for longer, but none that you’ll eat fewer calories at the next meal.