Ratings and Reviews:

 We welcome your honest and genuine opinion about your own experience with our products and services.

If our Platform allows you to submit a review (which can include ratings, testimonials or comments):

(a) you must have actually used the product or service in question, and give your genuine opinion about your personal experience;

(b) your comments must be helpful, respectful and acceptable as described in these Terms (see above, Acceptable Content);

(b) you must clearly and visibly disclose if you have any relationship with Nestlé. For example, if you received any compensation or reward; if you work for Nestlé or another business which works with Nestlé or have a commercial relationship; if you participated to a promotion or you received any compensation, reward or incentive (money, discounts, free products, gifts, etc.) in connection with your User Content (even if it was unsolicited);

(c) you must not submit any fake or fabricated reviews (including if you have been offered any payment or other incentive to write that review); or falsely state or imply that your User Content is sponsored or endorsed by this Platform or Nestlé.

By submitting your email address in connection with your opinion, you agree that Nestlé and its service providers may use your email address to contact you about the status of your opinion and other administrative purposes.

We may use manual or automated systems that analyze your User Content to help detect fake or suspicious reviews, or content that infringes these Terms.  We may moderate and remove your User Content if there is any indication or doubt that your review is fake or suspicious, or otherwise violates these Terms.

We may use ratings and reviews in marketing communications in accordance with legal requirements, including disclosing how we select and calculate ratings and obtaining your permission where applicable.



We would like to hear from you and welcome your feedback regarding our existing products and business. To send your feedback, please see How to contact us section below. Any feedback shall be deemed to be non-confidential. Nestlé shall be free to use such information on an unrestricted basis. Please do not include any unsolicited idea in your feedback.